No mystery, no months of silence. Four stages, run by the founder, with your sign-off at every gate. Here is each one and what it means for your bookings, your phone and your week.
Twenty minutes on where your week actually goes. No pitch and no menu: we listen for the hours and the money leaking out, the missed calls, the no-shows, the chasing. You keep a one-page map of your biggest time-sinks whatever happens next.
Your three or four biggest sinks, costed in your numbers.
The map always names one thing we would not fix, and why.
One page: each fix, what it costs, and what it is worth in your own figures, quoted per fix so you pick what earns its place. Nothing is bundled into a mystery number, and nothing starts until you have signed it off.
Setup plus a small monthly, only where something runs under our watch.
Every worth figure comes with its working, quoted at the cautious end.
One written access request, granted the secure way (never a password, revocable by you in one click), then we build against your real cases. You watch it work on genuine enquiries and bookings before you sign anything off. If the job includes a website, this is where it gets built, as the foundation the automation plugs into.
Tested with you, adjusted until it does the job your way.
Anything a customer sees is signed off in your words first.
The fixes go live one at a time, the one making you money fastest first. From then on the monthly fee is the promise: we host it, watch it and fix it, small changes included, and you get a plain-English note each month saying what ran, what it caught and what it saved.
Monitoring and fixes are ours; the results are yours.
What ran, what it caught, what it saved. No jargon.